top of page

Privacy Policy

A legal disclaimer

Effective Date: 16-02-2026
Business Name: Italika Bridal Studio
 

1. Our Commitment to Your Privacy

Italika Bridal Studio  is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose, and store your personal information when you:

  • Visit our website

  • Purchase wedding dresses or accessories

  • Book or attend an in-person fitting or consultation

  • Contact us or interact with our marketing communications

 

2. What Personal Information We Collect

Depending on how you interact with us, we may collect:

 

Identity & Contact Information

  • Full name

  • Email address

  • Phone number

  • Postal and residential address

 

Appointment & Fitting Information

  • Wedding date

  • Dress size and measurements

  • Style preferences

  • Notes taken during fittings

  • Photos taken during fittings (with your consent)

 

Transaction Information

  • Order details

  • Payment confirmation details

  • Purchase history

 

Website & Technical Information

  • IP address

  • Browser type

  • Device information

  • Website browsing behaviour (via cookies)

 

3. How We Collect Your Information

We collect personal information when you:

  • Book an in-store appointment

  • Attend a fitting or consultation

  • Place an order online or in-store

  • Complete a contact form

  • Enter competitions or promotions

  • Interact with our website cookies and analytics tools

 

4. Why We Collect Your Personal Information

We collect and use your information to:

  • Schedule and manage fittings

  • Customise your wedding dress and alterations

  • Process payments and orders

  • Communicate about appointments and orders

  • Provide customer support

  • Send marketing communications (with your consent)

  • Improve our services and website

  • Comply with legal obligations

If you do not provide certain information (e.g., measurements), we may be unable to provide alteration or custom-fitting services.

 

5. Photography During Fittings

We may take photographs during fittings to:

  • Record fitting progress

  • Assist with alterations

  • Provide style comparisons

We will only use these photos for marketing or social media with your express consent.

 

6. Payments

Payments are processed via secure third-party payment providers. We do not store complete credit card details on our systems.

 

7. Disclosure of Personal Information

We may disclose your information to:

  • Payment processors

  • Courier and delivery providers

  • IT service providers (e.g., website hosting, booking systems)

  • Marketing platforms (if you opt-in)

  • Professional advisers (legal, accounting)

  • Government authorities where required by law

We do not sell your personal information.

 

8. Overseas Disclosure

Some third-party providers (such as email marketing or booking software platforms) may store data overseas. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy laws.

 

9. Cookies & Analytics

Our website may use cookies and analytics tools to:

  • Improve user experience

  • Understand website traffic

  • Analyze marketing effectiveness

You can manage or disable cookies through your browser settings.

 

10. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure.

These steps may include:

  • Secure booking systems

  • Password-protected databases

  • Restricted staff access

  • Secure cloud storage

 

11. Access and Correction

You may request access to the personal information we hold about you or request corrections if it is inaccurate.

Requests can be made using the contact details below.

 

12. Marketing Communications

We will only send marketing emails or SMS messages if you have opted in. You may unsubscribe at any time via the link provided in our communications.

 

13. Complaints

If you believe we have breached your privacy rights, please contact us in writing.

If you are not satisfied with our response, you may lodge a complaint with the:

Office of the Australian Information Commissioner
Website: www.oaic.gov.au

​

​

​

​

bottom of page